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FAQ

Meet products, researched for your baby's head shape.

[영문] FAQ 카테고리

  • Q
    When can I start using the Mongsusu pillow?
    A

    You can use the Mongsusu pillow from birth up to 7 months old. However, this can vary depending on your baby's growth and developmental stage.

    The pillow is available in four different sizes, so you should choose the one that is most suitable for your baby's head shape and circumference.


  • Q
    There’s a smell coming from the new product. Is it safe to u…
    A

    New products may have a characteristic odor from the materials when first unboxed. 


    This is not harmful. 


    We recommend removing the cover and placing the product in a well-ventilated, shaded area for 23 days to let the smell dissipate before use.

  • Q
    How do I choose the size of the Be-ange Body Pillow?
    A

    The Be-ange Body Pillow comes in two sizes: 1.5m and 2m. 


    To select the right size, measure your baby’s length from head to hips using a tape measure:


    - If your baby’s length is 38cm or less: choose the 1.5m body pillow.


    - If your baby’s length is between 38cm and 60cm: choose the 2m body pillow.

     

  • Q
    What is the recommended usage period for the pillow’s inner …
    A

    We recommend using the inner foam of the Mongsusu Pillow within 6 months of purchase.

  • Q
    Can I visit in person for a consultation and purchase? Do yo…
    A

    If you wish to make a purchase, you can visit an Isarangdoo center in your region(Daegu, Busan, Ulsan, Daejeon, Sejong, Jeonju) 


    to have the size measured and make your purchase. 


    We recommend making a phone reservation in advance if you plan to visit.

  • Q
    When my baby was laid down at the Isarangdoo Center, the “S”…
    A

    For the Mongsusu Pillow, proper posture, sufficient wearing time(recommended 20 hours or more per day), 


    and selecting the correct size based on the baby’s head circumference are all important factors, 


    especially as your baby continues to grow.


    The Mongsusu Pillow is not intended to be used for a long period but rather at the right stage and timing to achieve effective head shape management.


    Using a pillow that is too large has no benefit for head shape correction and may even cause other types of deformation, so it is not recommended.


    For more detailed consultation, please contact us through Naver Talk Talk.

  • Q
    From what age can the Be-ange Body Pillow be used?
    A

    The Be-ange Body Pillow is designed for infants aged 0 to 24 months to help address various posture-related and developmental issues, 


    providing comfortable support for the baby’s body and limbs to maintain desired positions and directions while lying down.

     

    It can be used for:


    - Supporting proper sleep posture for infants


    - Head shape management


    - Preventing the Moro reflex


    - Maintaining correct posture when used together with the Mongsusu Pillow

  • Q
    My baby is less than 30 days old. Can I use the Mongsusu Pil…
    A

    The Mongsusu Pillow can be used starting from a head circumference of 35cm.


    However, since factors such as the baby’s head shape may vary, 


    we recommend contacting us through Naver Talk Talk for more detailed consultation.

  • Q
    What is the material and thickness of the wet wipes?
    A

    The wipes are made from a soft, low-irritation material. 


    The thick fabric reduces skin irritation and allows you to clean effectively with just one sheet, without causing scratches.

  • Q
    Can I store the wet wipes in the refrigerator?
    A

    Extremely cold temperatures may irritate a baby’s skin. 


    It is best to store the wipes at room temperature(2025°C) and away from direct sunlight.